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Windows Update

Windows update should just exclusively update the Window operating system, Internet Explorer 7 should not be a critcal update, and Windows Search 4.0 should not be an update too. An IT person should have to back track once he/she finds out that a update that is not critical to he Windows operating is freezing an image after that image has been deployed to a number of workstations. You then have to redo the image; work that should not have to be redone. Since I am ragging on Microsoft I have another bone to pick, some programmer in the Microsoft world decided that if you did not choose the "language bar" then you do not know or understand the importance of that tool so after a while the language bar just mysteriously appears with you not choosing to install it on the task bar. It's it's magic.

I think I am going to have try this.

Hey MM what do you think about this?

Dell Technical Help

On all Dell computers there is a service tag number ( 7 alphanumeric numbers) and a express service tag number ( it is about 7 or 9 digits long ) and the express service tag number is used to route your call to the right type of support. I do not know all the classisfications of support but the college purchases "gold support" when HCC buys computers. The last few times that I have called tech support the phone system has routed me to the wrong tech support level after listening to elevator music for 10 to 20 minutes and transfered to the right tech support and then another 10 or 15 minutes on hold. This last time I had to call tech support I was routed again to the wrong support level and the phone computer tech told me that he was going to transfer me to the right level of support, but I said "Stop, I do not care what level you are just tell my what I need to know to fix my current problem." He promply responded," I can not do that because I am not gold support." I said again, " You have the answer and I do not care, just tell me what I need to know." He said, "I cannot do that I have route you to gold support." While this is going on a I am thinking to myself, "Kilye, this is soooo stupid that he will not tell me what I need to know because to what? Someone ( big Dell brother, all calls are monitored by some Dell person ) is listening to the call?" In the end I said, "Ok" and then I was put on hold listening to elevator music for some time until the "gold support guy" came on the phone.

President Obama just gave an I-POD to the Queen on England, now they can watch DVD's and download I-Tunes. Like I said before, they thought Bush was dumb.